We Are Here For Your Family
We understand how difficult a time it is for families dealing with the assisted living decision. There are so many questions. We have tried to put answers to some of them in our Frequently Asked Questions section below. We have also created some Free Reports that will hopefully assist you in your search.
We are licensed for 10 residents. Our license includes residents at the supervisory, personal, and directed levels of care. Normally we are not full, so there is more room for everyone
Yes. We can offer both private and semi-private rooms. Semi-private rooms offer a chance for the resident to interact with someone else, which we believe is important. Semi-private rooms also help reduce the financial burden on the resident and their family. If the resident and their family want a private room, we can accommodate that as well. Some of our private rooms have their own baths as well.
Absolutely. All of our hallways are four to five feet wide. Interior and exterior doors are a minimum of 36 inches. There are no resident areas with stairs or lips of any kind including our showers. Our vanities in many cases are also wheelchair accessible. We also have support bars and boosters on our toilets.
Yes. We have a nurse that stops by regularly to provide checkups on the residents. The frequency of the checkups will depend on the level of care the resident requires. We also have a mobile Doctor service that can provide medical treatment if the need arises. Of course the resident is free to coordinate their own medical services as well.
Yes. Each resident bedroom has a pendant they can either mount on the wall when they are in their room, or wear around their neck when they are out of their room. The pendant has a button that will ring the caregiver station. When the resident presses the button, the intercom system automatically alerts the caregivers which room number is ringing.
We have two caregivers on staff during the day from 7am to 7pm. Then there is one caregiver at night when all the residents are asleep. The caregivers are all certified by the State of Arizona, are required to have background checks, medical exams such as Tuberculosis tests, and maintain CPR and First Aid certifications.
Yes and no. Residents are welcome to bring their own personal furnishing for their bedrooms but if they prefer not to we will furnish the rooms. We include as part of our furnishings beds, nightstands, dressers and a TV in the room.
Normally our visiting hours are 9:30am to 6pm every day. However, we are flexible and will allow you to stay with your loved one outside of these hours. We would just ask you let the staff know you will be staying later, and you don’t disturb the other residents.
Yes. There will be at least two activities scheduled each day. One of these will involve some sort of exercise for the body and the other will focus on exercise for the mind. The caregivers will lead the exercises and mind activities. When the weather allows we have concrete walking paths in the back yard. Wireless internet is also available throughout the home. We also have a beautician who visits the facilities regularly to provide haircuts, styling, pedicures and manicures.
Absolutely. There is scheduled entertainment brought in from the outside and we find lots of occasions to celebrate. We like to celebrate resident birthdays and most of the holidays.
We work with a local company to provide transportation services. They can provide transportation both for residents in wheelchairs and stretchers. We would refer you to their service. We do not receive any compensation from them if you use their service.
Yes. Our caregivers and house manager are certified in providing medication management. The caregivers follow the documented orders from the Doctor or other medical staff, and document all medications as they provide them to the residents. All medication is kept in separate containers for each resident, and the containers are locked up when not in use.
Our homes on 135th Drive and 164th Lane accept ALTCS residents. We have contracts with both Mercy Care and United Health for our home on 135th Drive. For our home on 164th Lane we can only accept Mercy Care residents. Our homes on Banff Lane and Campbell Avenue are not approved with AHCCCS and can only accept private pay residents.
Room and board, at least three meals a day (snacks are available as well), activities, medication management, laundry, assistance with care needs such as bathing, toileting, and medical assistance. Above all we want to provide a feeling of being part of a family in our homes.
We also have a personal trainer that has helped improve the health of our residents. If you decide to use him, there will be an extra charge. He will evaluate the resident and give you a monthly price. We will bill you for his services, but we will not add any charge on to the bill. Whatever he charges is what we charge.
Yes we do. We have had many residents with many different insurers. We have not found an insurer yet that would not pay us. We are very experienced in submitting the required paperwork.
We feel honored to care for veterans in our homes and we appreciate this great program for veterans. Aid and Attendance benefits are retroactive until the day the veteran or their family submits the application. Therefore, we just ask that you submit the application before moving your veteran in. We also highly encourage families to work with licensed businesses who know the application process. It is very bureaucratic, and a simple mistake can greatly delay payments.